Mountain Blog

One of Michigan's Healthiest Employers

Nancy Story - Thursday, November 08, 2012

 This week's blog author is Gretchen Swanson, Crystal's Human Resources Manager. But that's not Gretchen on the bike. That's Kari Wyse, one of our personal fitness trainers.

We are so honored to be named one of Michigan's Healthiest Employers by Crain's Detroit Business and MiBiz.  We find ourselves sharing the “Wellness Stage” with a truly impressive peer group, all of whom have a common goal - healthy employees.

We employ over 200 full time year-round benefit eligible employees in addition to another 400 part time year-round and seasonal employees. It’s always been a Crystal tradition to offer  employees and their families free access to resort amenities. That’s just one of the many benefits of working for a family company.  As we grow, these traditions continue along with our ability to offer employees even more variety in amenities and programming to support their well-being goals.

 The six criteria used to evaluate our programs by Crain’s and MiBiz were:
• Culture and leadership commitment
• Foundational components
• Strategic planning
• Communication and marketing
• Programming and interventions
• Reporting and analysis

Like any well intentioned initiative, our wellness program has tried different things and found some programming aspects to be more successful than others.  A company has to listen to employees and solicit their insights for what they want and value. Employee feedback has been critical to the success of our wellness programming, to ensure we’re not wasting time and resources on something that isn’t connecting.

Tops among our efforts is the “Peak Performance Challenge”.  This self-directed program  allows employees to challenge themselves to earn credits for doing activities in three main areas: mind, body and community.  Employees earn credits for activities ranging from a hike, to donating blood, to gardening at home.  At each “Peak” level, employees bring their tracking booklet to our Human Resources office, where their achievement level is recorded and they can select a wellness-related reward of their choice.  Once the highest “Peak” level is achieved,  they can earn a full spa service from our Crystal Spa.  No surprise – the spa service reward has been one of the most popular choices to date for those achieving that that highest level.

Businesses who truly care about their employees will find the financial ROI (Return on Investment) in all the businesses metrics if they look for them.  Healthier employees have reduced absenteeism and increased “presenteeism” (more engagement while at work).  Bottom line – any positive lifestyle changes an employee makes will correlate to cost savings down the road. But it’s more than that.  At Crystal, it’s about doing what is right to use our employer position to connect health and wellness resources with our most valuable asset – our human capital.


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