As a public relations guy who just finished some "field research" at Crystal Spa I can tell you that it is a life-altering experience. Then again, as the "PR Guy" I probably carry some inherent bias. It doesn't mean I'm wrong but it's understandable if there's a little skepticism.
So when I recently ran across Conde Nast Traveler's post on Facebook, "6 Signs of a Very (Very, Very) Good Hotel Spa" I was intrigued to see how our spa stacked up against their guidelines. After all, it is a travel resource known for its rigorous standards and objectivity.
- Separate Saunas and Steam Rooms for Men and Women
Check! In each of the locker rooms you will find both a eucalyptus infused steam room and an infrared sauna. Both are a good reason to arrive 30 minutes to an hour before your service or for that matter, relax afterward.
- No Communal Locker Rooms
While very well-appointed, guests do have to share space in their respective locker rooms (one for men and one for women). However, there are curtains and private spaces in each if you're on the shy-side when changing.
- A Comfortable Relaxation Room
The picture below speaks a thousand words. Not pictured is the mosaic garden and outdoor hot tub just outside with heated floors so it can be enjoyed winter, spring, summer and fall.
- A Well Stocked Spa Bar
Locally-grown Light of Day Organic Tea, cucumber water, fresh fruit and snack mixes are all complimentary to spa guests with attendants ready to serve from a menu of wines, Champaign, mimosas and Michigan craft beers available for purchase.
- Eucalyptus Oil in the Steam Room (AKA The Little Touches)
See eucalyptus infused steam room above but there are many more little touches worth experiencing like fluffy robes and towels, your own pair of slippers and the beautiful works of local artists like Ann Loveless, winner of Art Prize (Grand Rapids) in 2013.
- Welcoming and Genuine Staff
Each month Crystal Mountain honors a staff member with the Service Excellence Award, most of whom are nominated by guests. The Peak Fitness Center and Crystal Spa currently has five award winners (including last year's Service Excellence Employee of the Year).
With Conde Nast's measures of a very, very, very good spa in mind, I hope to have maybe earned a little more credibility. However, if you still need to check it out for yourself to be truly convinced, I won't be offended.
You can book a service at Crystal Spa by calling . If you've enjoyed your time at the spa and Crystal Mountain please visit Conde Nast Traveler's Readers' Choice Survey and share your experience. Thank you.