Policies and Guidelines
COMMITMENT TO YOUR PRIVACY
The following information includes Crystal Mountain's policy for using this website. Crystal Mountain's (will be referred to hereafter as "CRYSTAL") policies and guidelines will be updated periodically and it is your responsibility to read, understand, and abide by them.
CRYSTAL is privately owned and operated. Your privacy on the Internet is of the utmost importance to us and we want to make your online experience both satisfying and safe.
Because we gather certain types of information about CRYSTAL Website users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
CRYSTAL gathers various types of information about our Website users as described below:
1. Information that users provide through optional, voluntary submissions to enter profile information and preferences which allow users to receive Elite list email messages.
2. CRYSTAL gathers information through aggregated tracking data derived mainly from tallying page views and related statistics throughout the site. Because we may derive certain revenues from sponsorships and advertising, providing such aggregated demographic data may assist us in providing customer related benefits. Also, this information allows us to better tailor our content to users' needs, it help's our advertisers and sponsors be more effective, and better relates the demographics of our audience, which allows our users to receive those CRYSTAL Elite list email messages most pertinent to their needs. Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. Under no circumstances does CRYSTAL divulge any information about an individual user to a third party, unless expressly permitted by the user.
CRYSTAL gathers user information in the following processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
1. Elite list Profiles - In order to gain access and participate in some areas of the CRYSTAL Website or Emails, individuals must first join the CRYSTAL Elite list by submitting their first and last name, email address and personal preferences in order to create an individual member profile. Email addresses may also be obtained through various means including reservations via phone or net, member or contest material etc. which may include email contact information expressly provided by the individual. CRYSTAL may aggregate profile data for internal or marketing analysis usage, but under no circumstances does CRYSTAL divulge any information about an individual user to a third party unless expressly permitted by the user. 2. Surveys - CRYSTAL may occasionally conduct user surveys to better target content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party unless expressly permitted by the user.
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), CRYSTAL will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
CRYSTAL tracks user traffic patterns. However, we do not correlate this information with data about individual users. We may break down overall usage statistics according to a user's domain name, browser type, and profile type by reading this information from the browser string (information contained in every user's browser).
CRYSTAL sometimes tracks and catalogs the search terms users enter in our search functions, but this tracking is never associated with individual users. We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
USE OF INFORMATION
CRYSTAL uses information voluntarily given by our users to enhance their experience within our site, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of our users.
CRYSTAL operates secure data networks protected by industry standard firewall, encryption and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
We give users options within their Elite List Profile Area to specify preferences for participation in certain interactive areas or Emails. At any time users may opt out, change or update profile information.
Liability - Crystal Mountain, including their respective employees, agents, or subcontractors (will be referred to hereafter as "CRYSTAL" ) does not represent or endorse the accuracy or reliability of any of the information or content or advertisements (collectively, the "Materials") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website (the "Service"), nor the quality of any products, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service (the "Products"). You hereby acknowledge that any reliance upon any Materials shall be at your sole risk. CRYSTAL reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the Materials.
THE SERVICE AND THE MATERIALS ARE PROVIDED BY CRYSTAL ON AN "AS IS" BASIS, AND CRYSTAL EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS AND PRODUCTS. IN NO EVENT SHALL CRYSTAL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE SERVICE, THE MATERIALS AND THE PRODUCTS.
CRYSTAL encourages you to exercise discretion while browsing the Internet using this directory. The directory may direct you to sites containing information that some people may find offensive or inappropriate. CRYSTAL makes no representations concerning an endeavor to review the content of sites listed in the directory or any of the Materials, and so CRYSTAL isn't responsible for the accuracy, copyright compliance, legality or decency of material contained in sites listed in the directory or in the Materials.
If you have any questions or problems, please contact us at firstname.lastname@example.org or call us at 231.378.2000.