| For... |
Contact... |
| Property Management issues relating to Rental Management and Association Management |
Cindy Smith, CMCA, AMS, Director of Property Management
ext. 3351
cindysmith@crystalmountain.com |
| Interior unit upgrades and billing; Spring, Fall, or state-of-the-unit inspections; Unit Tracking Model |
KimBerly Dennis, Renovation Manager,
ext. 3352
kimberlydennis@crystalmountain.com |
| Quartershare Owner Statements, Trade Week Requests, RCI Information |
Janell Smith, Rental Management Supervisor,
ext. 3353
janellsmith@crystalmountain.com |
| Property Owner Statements & Owner Contact Information Updates |
Stephanie Johnston, Rental Management Accountant,
ext. 3355
stephaniejohnston@crystalmountain.com |
| Reservation Issues |
Donna Humphrey-Kirbach, Reservation Manager,
ext. 5101
donnakirbach@crystalmountain.com |
| Building Engineering - Repair and Maintenance |
Jim Zimmerman, Building Engineering
ext. 5604
jimzimmerman@crystalmountain.com |
| Front Desk Issues, Keys, Mail, Guest Surveys, and Resort Transportation |
Jon Zickert, Rooms Division Director,
ext. 5001
jonzickert@crystalmountain.com |
| Resort Security |
Jeff Mallory, Security Manager,
ext. 5701
jeffmallory@crystalmountain.com |
| Four Seasons Club Membership |
Lorraine Nordbeck, Member Services Manager,
ext. 3354
lorrainenordbeck@crystalmountain.com |
| All housekeeping issues and housekeeping billing |
Susan Aldrich, Executive Housekeeper
ext. 5501
susanaldrich@crystalmountain.com |
| Maximizing overall profitability of resort |
Beata Hunt, Revenue Manager,
ext. 5201
beatahunt@crystalmountain.com |
