Services available:

  • Complimentary wireless Internet access available at the Crystal Center (Main & Upper Levels), Inn at the Mountain, The Lodge, Mountain Adventure Center, Cottages at Water's Edge, WinterGreen Condos, Hamlet Hotel Rooms, Colony Hotel Rooms, Kinlochen Condos, Pinehurst Guest Rooms & Condos. 
  • A complete business center with fax, computers, Internet access, copy machines, message processing and other services available at the Crystal Center. A complimentary Internet kiosk is located in the Inn at the Mountain Lobby. 
  • Trained clerical personnel
  • ATM Machine
  • Transportation around the resort
  • Express Check-out
  • Wake-up Calls
  • Physically-disabled Services
  • Laundry Facilities
  • Safety Deposit Box (at Front Desk)
  • Post/Parcel Service - including express delivery
  • Special Occasion Gift Baskets
  • Activities Desk - to help plan local activities and excursions
  • Locked Ski and Golf Club Storage for Each Unit
  • Childcare Services
  • Nearby airstrip (Thompsonville) and airport (Traverse City)