Property Owner Zip – A quick version of our newsletter!
Hello! I hope you had a wonderful New Year and have been able to get up to Crystal for some great skiing. If you have any questions on anything you read, don’t hesitate to give me a call. You can call me directly or through the Owners’ Hotline (ext. 3360). ~ Steph
Update Your Contact Info – We’ve recently run into a lot of disconnected home phone numbers due to people ‘cutting the cord’ and just going with cell phones. If everyone could take a moment to visit this link to update their contact info even if there hasn’t been a change, we’d appreciate it. There is some new information we would like to collect (birthdays, anniversaries, legal name, common name, a secondary email address, etc.) For each update we receive, we will put you into a drawing for a prize of your choice . . . spa, golf, ski, or slide.
1099’s – Janell and I worked on getting them out last Friday. If you received $600 or more in gross income, you will be receiving a 1099. Enclosed in that envelope is also your End of Year summary. Please be sure to hold onto both for tax purposes. If you see a problem or don’t receive one, please contact Janell Smith at ext. 3353.
Owner Check-in Feedback – How has the Friday ‘owners only’ check-in been working over at Lorraine’s desk in the Inn Lobby? Has it alleviated the issue of standing in line during a busy Friday night? Are there tweaks we can make to the system? Please let us know how it is working for you.
Calendars – In your December statements mailed January 15, you should have found your calendar for 2015. Our fax machine has been humming with those that have taken the time to return them. Please remember it is imperative to send those to us. All weeks automatically are available for rental, unless we receive a calendar telling us otherwise.
Many people say they have no idea what their schedules will be in 2015. It is probably a good idea to reserve those high-demand times (New Years, MLK Weekend, President’s Weekend, and Fourth of July) at this time, and then go back and figure out the occasional visits as we get closer to 2015. Remember, you have ‘first dibs’ on your unit up until one-year out. Then a guest has the ability to place a deposit, guaranteeing his placement in a specific unit.
Pillow Upgrade – Housekeeping let me know that all King Pillows have been replaced in the Cottages and Hamlet has all new Standard and King Pillows as well. Sleep tight! J
Late Check-out -- Housekeeping also wanted me to remind you that by requesting a late check-out, they are often not able to clean your unit that night to prepare it for rental the following day. Many owners will just reserve their unit for the full day, particularly on Sundays, and simply depart that evening instead of Monday morning. Please remember to let us know you have checked out, and your unit will likely be one of the first cleaned the next morning.
Furry Friends – Just a friendly reminder that our furry friends need to be on leashes whenever they are in a public space. Just this past weekend, we had an owner and pooch in the Inn Lobby without a leash being far too friendly with guests trying to check-in.
Remote Meeting Access – We were pleased to again offer remote access through WebEx to our General Session and Rental Management meeting at Property Owners’ Weekend this past fall. We had about 40 people sign up, but only a handful actually logged into the meeting. Going forward, we will again offer this service but we will only have a dedicated amount of ‘spots’ available. In other words, please don’t sign up and not log-on as you will have prevented someone else from doing so. Look for the announcement to sign-up for remote access in April, shortly before the spring Property Owners’ Weekend April 26-28, 2013.