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Tuesday, June 28, 2022
80° H
54° L
Wednesday, June 29, 2022
75° H
56° L
Decreasing Clouds
Thursday, June 30, 2022
84° H
63° L
Mostly Sunny


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I have purchased a season pass for this winter. Will I be guaranteed access to the mountain?

Yes, season passes will be honored and be able to access the mountain.

I am planning on buying a daily lift ticket. Will I be guaranteed access to the mountain on my lift ticket dates?

The only guaranteed access to the slopes are our Season passholders, Four Seasons Club members with Premium Snowsports and Ultimate plans and guests who have pre-purchased lift tickets in advance. Single-day lift tickets must be purchased in advance of your visit. Do not wait to walk up as tickets may not be available.

Will lift ticket sales be limited this winter?

Crystal Mountain may be limiting capacity on the mountain to ensure safety protocols such as physical distancing can be maintained. Based on this capacity, there is a possibility lift tickets will be limited and taken off sale for certain dates. Purchase lift tickets in advance to ensure your access to the mountain. Do not wait until the day you come skiing and do not walk up to buy a lift ticket as they may not be available.

Can I buy tickets in person at ticketing windows?

If the resort is under capacity for the day, day-of tickets will be available. However, there is the possibility that lift tickets will be sold out. Purchase lift tickets in advance to ensure your access to the mountain.

How does the new RFID ticketing and gates work?

RFID (Radio Frequency Identification Device) will replace our metal wickets and sticky paper tickets. Now you'll be able to purchase lift tickets online and receive an RFID card that allows you to reload lift tickets or season passes onto that same card via your mobile phone or computer.  

You place the credit card-sized pass in your jacket and go directly to the chairlift where the RFID chip will be automatically scanned at a gate and allow you to load onto the chairlift. 

Learn more »

Do I get access to the slopes if I stay in Crystal Mountain lodging?

Guests who have booked their lodging through Crystal Mountain will be guaranteed the ability to purchase a lift ticket during their lodging dates.

Are you limiting capacity at the resort?

It is not our intention to limit access to the mountain. However, we may need to take some measures to maintain a safe and responsible experience for our guests by managing volume. We will continue assessing the number of guests we can accommodate. We hope that by monitoring the number of tickets sold, we will avoid implementing a reservation system during the season.

If we need to address volume, there may be a limit on how many day-of tickets can access the mountain during specific days of the season. Availability of lift tickets on desired dates may be restricted for both online and window lift tickets sales. Please note that lift ticket sales may be restricted at any time, so we highly recommend securing your winter lift access as early as possible, or buying a Season Pass.

Will all the lifts be running?

All of our chairlifts are scheduled to operate this winter as weather conditions and health safety guidelines permit.

If you live together, ride together. Please do not ride with people not in your party, and even alone if you are skiing alone.  

Will you be limiting chairlift capacity?

We will not be enforcing maximum capacity on chairlifts, and will allow groups traveling together to ride on their own chair when operationally feasible. CDC-approved masks or face coverings are required in all lift lines, on the chairlifts and while exiting the chairlifts.

Mazes and lift queues will be set up to facilitate physical distancing. CDC-approved masks will be mandatory in lines and while riding lifts.

How do I reserve rental equipment?

Please reserve all rental equipment at least 48 hours in advance. We cannot guarantee late requests for rentals.

Are you disinfecting rentals between uses?

Yes, all of our gear will be disinfected between uses.

Will lockers be available this winter?

We have very limited seasonal lockers available, and those have already been rented for the season.

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