OPERATIONS UPDATE: Due to thunderstorms in the area, we have closed operations for March 31, 2026. Normal operations will resume on April 1, 2026. 

Change Form

Crystal Mountain aerial photo in winter with hills and trees under a blue sky at sunset.

For lift tickets, rentals, lessons & activities

This form may be used for change requests towards pre-purchased lift tickets, equipment rentals, snowsports lessons and activity reservations. 

  • Lift Ticket and Rental vouchers will only be mailed to guests who pre-purchased online. This request must be made no later than 4pm the day before your rental or original lift ticket was set to begin.
  • Vouchers are not available for snowsports lessons or activity reservations.
  • Snowsports lesson changes or cancellations must be made at least 72-hours in advance for all lessons.
  • Activity changes or cancellations must be made at least 24-hours prior to your activity reservation.