Crystal Cards & Reloads

Skier descending snowy slope under blue sky and clouds.

Reload & Go

Purchased at Crystal Mountain before? Reload your Crystal Card anytime, skip the ticket window, and head straight to the slopes. 

Need assistance? Please call us at 231-378-2255.

Snowboarder in purple jacket, adjusting goggles, surrounded by others at a ski lift.

What is RFID?

Forget metal wickets and sticky tickets. Now you'll be able to purchase online and receive an RFID card that allows you to reload lift tickets or season passes onto that same card via your mobile phone or computer.

Place the credit card-sized pass in your jacket and go directly to the chairlift where the RFID chip will be automatically scanned at a gate to get you on the slopes with ease.

Child in ski gear and helmet smiling at a ski lift gate.

How do I get a Crystal Card?

Guests will only have to pickup their Crystal Card once at our lift ticket office, helping ensure a safe, touch-free option for buying a lift pass.

For Season Passholders, please visit our Tickets and Rental windows to pick up your season pass. Our staff will make sure your waiver has been completed and that we have a photo of you for your pass. This photo will only be used to validate the passholder in line.

Guests who purchase lift tickets will be issued a Crystal Card. When you pre-purchase your lift tickets online, you will receive a receipt of purchase with a QR code. This QR code can be scanned at any of our five PUB locations (three kiosks at our Tickets and Rental area near the Crystal Center, one near the Mountain Adventure Zone and the other outside Kinlochen near Parking Lot B). Once you have scanned your QR code, your Crystal Card will print and it will be yours to keep and reload for the rest of the season.

This same card can be used year after year, so be sure to hold onto it for next season, too!

Things To Know

  • Each guest will need their own Crystal Card to pass through the gates. Crystal Cards are not transferable.
  • Crystal Cards should be carried in a coat pocket by themselves, without any other RFID cards, wallets, cell phones, coins or metal wrappers. These items can interfere with the signal.
  • If you wear an Apple watch, please keep your RFID card away or in an opposite pocket.
  • DO NOT punch any holes into your Crystal Card. This will destroy it and we will have to issue you a new card for an additional fee.

DO NOT let someone else use your Crystal Card. These are non-transferable and your skiing/snowboarding privileges may be revoked.

FAQs

Where do I put my RFID Ticket or Season Pass?

Crystal Cards need to be carried in a pocket by themselves without any other RFID cards, wallets, cell phones, coins or metal wrappers.

In the winter, we suggest that smaller children put their Crystal Card in a goggle/helmet pass holder to ensure the RFID card is scanned properly.

What information is stored on my Crystal Card?

The RFID tag in your Crystal Card contains a randomly generated number associated with each unique guest profile. No personal information is stored on individual RFID cards.

Can Crystal Mountain's RFID card be used to access my personal information?

No. Each unique Crystal Card contains a randomly generated multi-digit number associated with a specific guest profile. This profile is encrypted and secure.

Can I punch a hole in it?

Do NOT punch any holes in your Crystal Card. This will destroy the card and we will have to issue you a new card for an additional fee.

How long will my Crystal Card last?

It can last up to 10 years! So be sure to hold onto your card season after season, unless we instruct you to pick up a new one.

What happens if I lose my Crystal Card?

In the event of a lost, stolen or damaged Crystal Card, guests will need to purchase a new RFID card. The replacement fee is $50 per season pass and $5 per ticket. Your lost card will be deactivated and will no longer work at the lift gates.

In the summer, please visit the Mountain Adventure Zone and a member of our team will help you.

In the winter, please visit our Ticket and Rental windows and a member of our team will help you.

My Crystal Card isn't working. What do I do now?

Summer: Please visit the Mountain Adventure Zone and a member of our team will help you.
Winter: Please visit our Ticket and Rental windows and a member of our team will help you.