rfid tickets & passes
reload & go!
Summer starts here! Now you can reload some of your favorite summer activities from the convenience of your mobile device or computer.
Hitting the slopes at Crystal Mountain has never been easier with the addition of our new RFID ticketing and gate system. Guests can skip the lift ticket windows and reload their lift tickets or renew season passes online.
Learn more below about how to reload your RFID card, how to get your own card, and how your RFID card works.
NEW! RELOAD YOUR 2021-2022 SEASON PASS
If you purchased a 2020-21 season pass, the back side of your season pass has a Reload number. Click the button below that says "Reload My Season Pass" and enter your Reload number. Choose the pass you would like to purchase and follow the steps to complete the sale. When opening day finally arrives, you'll already have your season pass and can save time and go straight to the slopes!
HOW TO RELOAD LIFT TICKETS TO YOUR RFID CARD
2021-2022 Instructions Coming Soon!
What is RFID?
RFID (Radio Frequency Identification Device) will replace our metal wickets and sticky paper tickets. Now you'll be able to purchase lift tickets online and receive an RFID card that allows you to reload lift tickets or season passes onto that same card via your mobile phone or computer.
You place the credit card-sized pass in your jacket and go directly to the chairlift where the RFID chip will be automatically scanned at a gate and allow you to load onto the chairlift.
How do I get an RFID card?
Guests will only have to pickup their RFID Crystal Card once, helping ensure a safe, touchless and cashierless option for buying a lift pass.
Activity reservations made by phone will need to visit the Mountain Adventure Zone to pick up an RFID access card. Guests who book online can pick up an RFID access card at a Pick Up Box (PUBs) which is preloaded with your activity reservation. PUBs are located near the Mountain Adventure Zone, The Lodge and Kinlochen. If you prefer to have a reloadable RFID card, please visit the Mountain Adventure Zone.
You'll swipe your access card at the activity entrance during your purchased time slot. Each guest will need their own RFID card to pass through the gates. RFID cards are not transferable. Waivers are required and must be filled out prior to riding. We recommend filling out your waiver online , in advance. Guests who did not complete their waiver during the online check out will need to visit the Mountain Adventure Zone prior to their ride.
For Season Passholders, please visit our Tickets and Rental windows to pick up your RFID season pass. Our staff will make sure your waiver has been completed and that we have a photo of you for your pass. This photo will only be used to validate the passholder in line.
Guests who purchase lift tickets this season will be issued an RFID card instead of a sticky paper ticket. When you pre-purchase your lift tickets online through Liftopia, you will receive a receipt of purchase with a QR code. This QR code can be scanned at any of our five PUB locations (three kiosks at our Tickets and Rental area near the Crystal Center, one near the Mountain Adventure Zone and the other outside Kinlochen near Parking Lot B). Once you have scanned your QR code, your RFID card will print and it will be yours to keep and reload for the rest of the season.
This same card can be used year after year, so be sure to hold onto it for next season, too!
Things To Know
- Each guest will need their own RFID card to pass through the gates. RFID cards are not transferable.
- RFID cards need to be carried in a coat pocket by themselves, without any other RFID cards, wallets, cell phones, coins or metal wrappers.
- DO NOT punch any holes into your RFID card. This will destroy it and we will have to issue you a new card for an additional fee.
- DO NOT let someone else use your RFID card. These are non-transferable and your skiing/snowboarding privileges may be revoked.
What is the difference between a Season Pass and a Reloadable Lift Ticket?
A season pass is purchased one time for the season for a flat rate. Your season pass is valid for the entire winter season (with certain restrictions on dates for Midweek and Sunday passholders). It's the easiest way onto the slopes this winter!
A reloadable lift ticket may have one to multiple days loaded onto the RFID card but is only valid for the dates purchased. If you were to visit on a date that you did not purchase a lift ticket, your RFID card would be invalid at our gates.
Where do I put my RFID Ticket or Season Pass?
RFID cards need to be carried in a pocket by themselves without any other RFID cards, wallets, cell phones, coins or metal wrappers.
In the winter, we suggest that kids put their RFID card in a goggle/helmet pass holder to ensure the RFID card is scanned properly.
What information is stored on my RFID card?
The RFID tag in your Crystal RFID card contains a randomly generated number associated with each unique guest profile. No personal information is stored on individual RFID cards.
Can Crystal Mountain's RFID card be used to access my personal information?
No. Each unique Crystal RFID card contains a randomly generated multi-digit number associated with a specific guest profile. This profile is encrypted and secure.
Can I punch a hole in it?
Do NOT punch any holes in your RFID card. This will destroy the card and we will have to issue you a new card for an additional fee.
How long will my RFID card last?
It can last up to 10 years! So be sure to hold onto your card season after season, unless we instruct you to pick up a new one.
What happens if I lose my RFID card?
In the event of a lost, stolen or damaged RFID card, guests will need to purchase a new RFID card. The replacement fee is $50 per season pass and $5 per ticket. Your lost card will be deactivated and will no longer work at the lift gates.
In the summer, please visit the Mountain Adventure Zone and a member of our team will help you.
In the winter, please visit our Ticket and Rental windows and a member of our team will help you.
My RFID card isn't working. What do I do now?
Summer: Please visit the Mountain Adventure Zone and a member of our team will help you.
Winter: Please visit our Ticket and Rental windows and a member of our team will help you.