SAFETY

ON THE MOUNTAIN

At Crystal Mountain, your safety is our top priority. Please view the information below to ensure your visit is a great and safe one!

Important Phone Numbers

Ski Patrol: 231-378-HELP (4357)
Security: 231-631-0581
Operator: 888-968-7686 ext. 0

AERIAL DRONE POLICY

Out of safety concerns for our guests, employees, and resort property, Crystal Mountain Resort prohibits the operation of unmanned aerial systems, or aerial drones by the general public, including recreational users and hobbyists, without prior written authorization from the Resort. This prohibition includes drones for filming or videotaping, as well as any use by media or journalists operating above Crystal Mountain property. Please contact Joe Bolduc, Director of Risk Management and Resort Safety at 231-378-2258 if you have any questions or if you seek prior approval to operate any aerial drones. Any authorized operation of aerial drones will be governed by Federal Aviation Administration rules and regulations, as well as policies established by Crystal Mountain Resort, which may include certification, training, insurance coverage and indemnification. 

WINTER SAFETY

KNOW THE CODE

Safety is everyone's responsibility. The Skier's Responsibility Code is a code of ethics for all skiers and snowboarders on the slopes.

• Always stay in control, and be able to stop or avoid other people or objects.
• People ahead of you have the right of way. It is your responsibility to avoid them.
• You must not stop where you obstruct a trail, or are not visible from above.
• Whenever starting downhill or merging into a trail, look uphill and yield to others.
• Always use devices to help prevent runaway equipment.
• Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
• Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

AVOIDING COLLISIONS

The best way to avoid a collision is to follow the steps of the Skier Responsibility Code.  It is also important to obey signs designating slow zones and intersecting areas.  Also, minimize distractions (avoid headphones, loud music, texting and phone use) in order to maintain total awareness of your surroundings.  It is recommended that all skiers and snowboarders share the slopes and always show respect for others.

Policies

We will be operating under COVID-19 protocols to keep you, other guests and our staff safe.

• All guests must wear a CDC-approved masks or face coverings before we can administer care. If you are unable to wear a mask because of difficulty breathing, please let us know.     
• We will triage patients who need care outside near the Patrol/Security Building. This will allow us to quickly determine what kind of treatment you need.   
• Guests will not be allowed inside the Patrol/Security Building, unless there’s a medical emergency.

National Ski Patrol

Are you interested in joining our Ski Patrol? We'd love to hear from you! Give us a call at 888-968-7686 ext. 5702.

SUMMER SAFETY

KNOW THE CODE

When Mountain Biking, please remember that your knowledge, decisions and actions contribute to your safety and that of others.

• Stay in control. You're responsible for avoiding objects and people.
• Know your limits. Ride within your ability. Start small and work your way up.
• Protect yourself. Use an appropriate bike, helmet and protective equipment.
• Inspect and maintain your equipment. Know your components and their operation prior to riding.
• Be lift smart. Know how to load, ride and unload lifts safely. Ask if you need help.
• Inspect the trails and features. Conditions change constantly; plan and adjust your riding accordingly.
• Obey signs and warnings. Stay on marked trails only. Keep off closed trails and features. Ride in the direction indicated.
• Be visible. Do not stop where you obstruct a trail, feature, landing or are not visible.
• Look and yield to others. Look both ways and yield when entering or crossing a road or trail. When overtaking, use caution and yield to those ahead.
• Cooperate. If involved or witness to an accident, identify yourself to staff.