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Crystal Spa is open for spa services. Request your appointment online or by calling 888-968-7686 ext. 7200.

You can also arrange for curbside pickup on retail purchases. To place your order, please call Crystal Spa at 231-378-2030 or e-mail You can also shop from home. Browse a collection of our most popular products for you to enjoy or to share as gifts. Check out Shop Crystal Mountain »

At the heart of the Crystal Mountain community is Crystal Spa - a place of well-being in all seasons. Take a look at all the ways to experience Crystal Mountain and to connect to a healthier and more grounded you.

This 18,500-square-foot, LEED-Certified oasis at the heart of Crystal Mountain honors the art and natural beauty of northern Michigan in a setting that awakens and inspires. From the first moment you enter the doors of Crystal Spa, you'll appreciate the comforts of this elegant retreat - a welcoming, attentive staff, private transition rooms with heated floors, steam rooms and infrared saunas, and an outdoor Mosaic Garden with hot tub.

Spas of America Winner Crystal Spa was honored with the #15 spot in Spas of America Top 100 Spas of 2019! See our full spa services menu, request an appointment, and view upcoming Crystal Spa events.

For more information, call Crystal Spa at 888-968-7686 ext. 7200.

Crystal Spa Hours

Monday - Saturday: 8:30am - 7pm
Sunday: 8:30am - 5pm


To ensure that you and those around you have a relaxing visit at Crystal Spa, we ask that you observe the following guidelines:

Guests are asked to arrive 20 – 30 minutes prior to their service. At this time, guests will not be allowed into the spa any earlier than 30-minutes prior to service and will need to check-out within 1 hour of the end of their last service so that we are able to manage the number of people in the facility for social distancing allowances. Guests will be required to wear masks at all times except during a facial or when face down in massage service.

Health Screening: Guests will be required complete health check questionnaire and temperature check upon arrival. Guests who are symptomatic of COVID-19 are not allowed to enter the spa.

Age Requirements: Massage and Facial Services are available for guests 18 and over. Nail salon services are available for guests ages 9-17.

Alcoholic Beverages: At this time alcohol is not available for purchase or allowed into the spa.

Reservations: We strongly recommend that you schedule Crystal Spa appointments prior to your arrival. Reservations are subject to availability and must be guaranteed with a credit card. Book your appointment by calling 888-968-7686 ext. 7200.

Waivers: Crystal Spa Guests are required to fill out a Crystal Spa Waiver prior to any spa treatments.

Cancellations: We request that cancellations or appointment reschedules be made at least 24-hours in advance for single services and 48-hours in advance for multiple treatments. Failure to reschedule in advance will result in a 50% charge applied to your credit card. No-show appointments will be charged in full. In case of illness, the cancellation policy will be waived and services can be rescheduled after 14 days. If you are sick, please do not come to the spa for the safety of others.

Cell Phone Use: To ensure the privacy of all guests, cell phone use is strictly prohibited in Crystal Spa.

Day Lockers: While we do offer lockers, Crystal Spa is not responsible for damage or loss of your personal belongings. We ask that you please not bring or wear valuables.

Payment & Gratuity: We accept all major credit cards, personal checks and traveler's checks. Crystal Mountain houseguests may also charge services to their room and club members to their membership account. For your convenience, an 18% adjustable gratuity and 2% service charge will be added to Crystal Spa services.

Nail Services do not include Spa Access.

Day passes will not be available.

The Steam and Sauna Rooms are currently closed.

Spa Guests will be allowed to access the Peak Fitness Center and Indoor Pool based on capacity availability of those areas.

For more information, please call Crystal Spa at 888-968-7686 ext. 7200.

Crystal Spa Refill Program

Love enjoying the scents of Crystal Spa at home? Signature Crystal Spa product refills are only $8 per bottle:

Lavender Mint Body Lotion
Lavender Mint Body Wash
Lavender Mint Shampoo
Reconstructive Conditioner
Purifying Facial & Skin Cleanser

Bring your empty, clean bottles to the Crystal Spa to be refilled. Our staff will not be able to refill your bottles if they are not completely empty, clean and in good condition.

Refill by mail is also available! Place your refill order online at Print your receipt and include it in your bottle shipment along with your return address and phone number. Ship your bottles to:
Crystal Mountain, ATTN: Crystal Spa Refill
12500 Crystal Mountain Drive
Thompsonville, MI 49683

If you have questions, please contact Crystal Spa at 231-378-2030.

Spa Groups

Treat your group to a day of pampering at Crystal Spa. Perfect for a bachelorette party, corporate retreat, or just wanting to spend quality time with family and friends. From massages to facials, manicures to makeup, Crystal Spa will design your experience to make your day as relaxing as possible.

Advanced reservations required. Subject to availability. Contact Cady, our Spa Group Coordinator to create the ideal package for you. Call 231-378-2097 or e-mail

Crystal Spa Services
Crystal Spa's wide range of treatments are sure to relax and rejuvenate.
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Spa Treatment Request Form
Request your spa appointment online and a member of the Crystal Spa staff will be in touch to book your spa day today.
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Crystal Spa Packages & Specials
Relax and save with discounts and special offers at Crystal Spa.
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Crystal Spa Gift Cards
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