Ski, snowboard operations will end for 2019-2020 season Monday
March 15, 2020
THOMPSONVILLE, Mich. – After careful consideration of the quickly changing circumstances around COVID-19, Crystal Mountain will close all ski and snowboard operations for the 2019-2020 season effective at 4:30 p.m. Monday, March 16.
Our top priority has been the health and well-being of our guests, team members and our community.
In addition to ski operations, retail shops, PEAK Fitness Center and Crystal Spa will also cease operations at 4:30 p.m. Monday. We plan to resume normal operations on Monday, April 6.
All lodging properties will remain open. Restaurants and Mountain Market will remain open based on situational needs and with a commitment to social distancing. Some outdoor recreation activities will be available. Hours of operation will be posted in “This Week at Crystal.”
“We believe ending our ski and snowboard season is in the best interest of our guests, our staff and our community,” John Melcher, chief operating officer for Crystal Mountain, said. “This is a unique and rapidly changing time, and we’re all in this together.”
We sincerely apologize to all guests currently at Crystal Mountain or those planning to come for a ski trip or vacation. Given the short notice, we have relaxed our cancellation and refund policy. Guests with arrivals between now and April 5 are welcome to cancel without penalty.
If you have a lodging reservation, please know that a representative will be in touch. We anticipate higher than normal call volume and apologize in advance for any inconvenience.
To contact our Reservations Department, please call 855-402-2148. All updates will be posted on www.CrystalMountain.com and www.CrystalMountain.com/update.
We plan to resume all normal operations on Monday, April 6. But circumstances are changing and we will update you as needed.
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About Crystal Mountain:
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan’s only alpine slide, the Park at Water’s Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.
Crystal Mountain Media Contact:
Sammie Lukaskiewicz, Director of Public Relations
SammieLukaskiewicz@CrystalMountain.com
o: (231) 378-2057
m: (517) 673-4177