Accessibility for all
Creating Experiences Everyone Can Enjoy
Crystal Mountain is dedicated to creating a welcoming and accessible experience for everyone. Every visit is special, and we're always learning how to better serve our guests. Please feel free to contact us with your thoughts at info@crystalmountain.com.
In July of 2024, Crystal Mountain became the first resort in Michigan to earn certification as a Certified Autism Center. The International Board of Credentialing and Continuing Education Standards (IBCCES) has partnered with our team to provide comprehensive training and conduct a thorough resort review to create sensory guides to enhance the guest experience for all of our visitors.
Dietary restrictions
We strive to accommodate all dietary needs and understand that food allergies and preferences can impact your dining experience.
Here's how we can help:
- Menu: Our menu clearly identifies gluten-free options.
- Inform your server: Let your server know about any allergies or dietary restrictions when you arrive.
- Kitchen Collaboration: Our kitchen team is happy to accommodate your needs whenever possible.
- Chef Consultation: For complex restrictions, a chef may visit your table to discuss personalized options.
We appreciate your letting us know - together, we can create a fantastic dining experience just for you!
WEB ACCESSIBILITY STATEMENT
Crystal Mountain is committed to providing a website that is accessible to all people. We are actively working to increase the accessibility and usability of our website and strive to conform with best practices and standards, including the Web Content Accessibility Guidelines version 2.1, Level AA criteria.
Our ongoing accessibility efforts work toward making our website as accessible as possible. Crystal Mountain welcomes comments on how to improve the site’s accessibility for users with disability. If you have any comments, questions or experience any difficulty accessing our website, please contact us at info@crystalmountain.com or call 800-968-7686. We are always open to suggestions for improvement and we welcome your comments and feedback.