CRYSTAL SPA
RELAX. REVIVE. REJUVENATE.
Crystal Spa is currently closed for services however our retail store is open 10am – 5pm daily. You can also arrange for curbside pickup. To place your order, please call Crystal Spa at 231-378-2030 or e-mail spa@crystalmountain.com. You can also shop from home. Browse a collection of our most popular products for you to enjoy or to share as gifts. Check out Shop Crystal Mountain »
At the heart of the Crystal Mountain community is Crystal Spa - a place of well-being in all seasons. Take a look at all the ways to experience Crystal Mountain and to connect to a healthier and more grounded you.
This 18,500-square-foot, LEED-Certified oasis at the heart of Crystal Mountain honors the art and natural beauty of northern Michigan in a setting that awakens and inspires. From the first moment you enter the doors of Crystal Spa, you'll appreciate the comforts of this elegant retreat - a welcoming, attentive staff, private transition rooms with heated floors, steam rooms and infrared saunas, and an outdoor Mosaic Garden with hot tub.
Crystal Spa was honored with the #15 spot in Spas of America Top 100 Spas of 2019! See our full spa services menu, request an appointment, and view upcoming Crystal Spa events.
For more information, call Crystal Spa at 888-968-7686 ext. 7200.
Crystal Spa Hours
Crystal Spa is currently closed.
Policies
To ensure that you and those around you have a relaxing visit at Crystal Spa, we ask that you observe the following guidelines:
Waivers: Crystal Spa Guests are required to fill out a Crystal Spa Waiver prior to any spa treatments.
Payment & Gratuity: We accept all major credit cards, personal checks and traveler's checks. Crystal Mountain houseguests may also charge services to their room and club members to their membership account. For your convenience, an 18% adjustable gratuity and 2% service charge will be added to Crystal Spa services.
Age Requirements: Nail salon services are available for guests ages 9-17. Teen guests (ages 13-17) are allowed in Spa locker facilities, hot tub or Relaxation Lounge but MUST be accompanied by a parent/guardian at all times during their visit/treatment. A $15 Spa access fee is assessed for each parent/guardian not receiving a treatment.
Reservations: We strongly recommend that you schedule Crystal Spa appointments prior to your arrival. Reservations are subject to availability and must be guaranteed with a credit card. Book your appointment by calling 888-968-7686 ext. 7200.
Cancellations: We request that cancellations or appointment reschedules be made at least 24-hours in advance for single services and 48-hours in advance for multiple treatments. Failure to reschedule in advance will result in a 50% charge applied to your credit card. No-show appointments will be charged in full.
Cell Phone Use: To ensure the privacy of all guests, cell phone use is strictly prohibited in Crystal Spa.
Day Lockers: While we do offer lockers, Crystal Spa is not responsible for damage or loss of your personal belongings. We ask that you please not bring or wear valuables.
Alcoholic Beverages: Outside alcohol is not allowed at Crystal Spa. The only exception is alcohol purchased at the Mountain Market or Thistle Pub and Grille, and a receipt is required for proof of purchase. Violation of this is a violation of our liquor license.
For more information, please call Crystal Spa at 888-968-7686 ext. 7200.
Spa Groups
Treat your group to a day of pampering at Crystal Spa. Perfect for a bachelorette party, corporate retreat, or just wanting to spend quality time with family and friends. From massages to facials, manicures to makeup, Crystal Spa will design your experience to make your day as relaxing as possible.
Advanced reservations required. Subject to availability. Contact Cady, our Spa Group Coordinator to create the ideal package for you. Call 231-378-2097 or e-mail spagroups@crystalmountain.com.