Winter Operations UPDATE
Winter 2021 - 2022
Thank you for choosing Crystal Mountain in beautiful northern Michigan.
Our No. 1 priority at Crystal Mountain is the safety of our staff and our guests. We developed Crystal Clean in May 2020, at the onset of the pandemic, and recognize that guests play a huge role in the safety of the resort. Helping us stay safe and open is a shared responsibility between our guests and our staff.
Thank you for taking the time to read about our policies.
We will update this page as needed with timely information about your visit to Crystal Mountain.
The CDC strongly recommends everyone (regardless of vaccination status) wear CDC-approved face coverings in all public indoor areas and those indoor areas where you can’t maintain social distancing from others.
In general, guests do not need to wear a mask while outdoors – and that includes the lift lines.
Please remember to keep your distance from others.
As always, please be courteous to other guests who choose to wear masks.
If you’re feeling sick or experiencing any symptoms related to COVID-19 like loss of taste and/or smell, fever, coughing, please stay home. Crystal Mountain will be here when you’re feeling better.
We expect interest in skiing and riding to continue to soar this year. We may limit daily lift passes on our slopes to continue to provide a safe and exceptional guest experience. So there are a few ways to ensure you are guaranteed a spot on the slopes this winter and make your winter visit to Crystal Mountain more enjoyable.
We recommend making all arrangements in advance for lodging, lift tickets, rentals and lessons.
1. Buy or reload your premier season pass: Love to ski and ride? There has never been a better time to invest in a healthy, fun winter than with a premier pass. Ski all day from open to close … no blackout dates! And with our convenient RFID gates, you can go straight to the slopes. Buy a pass for 2021-2022 or reload your pass from last year to guarantee your place on our slopes.
2. Buy daily lift tickets, purchase lessons and reserve equipment in advance: Purchase your lift tickets, lessons and rental equipment in advance. (Please note that all lessons will require a helmet.)
3. Stay in one of our hotel rooms: Guests staying in Crystal Mountain accommodations can always buy a daily lift ticket.
4. Check out a mid-week option: If your plans are flexible, mid-week skiing and riding is a great way to experience Crystal Mountain. Hotel options for ski-in, ski-out can also be found mid-week.
5. Book a ski package: Hassle-free planning with packages will help you customize the skiing and riding experience you want.
We’ve got your gear needs covered. If you need skis, poles, goggles, gloves, boots – or even your boots fitted! – check out all our retail and rental options while you’re here and avoid the hassle of wait times and shipping delays! Our team is prepared to fit you.
Reserve all rental equipment in advance. And book your lessons in advance. (Anyone taking a lesson must wear a helmet.)
Check out the snow report for the latest conditions of all our trails.
Guests will not be required to wear a mask in lift lines or on the chairlifts. However, we plan to load chairlifts to capacity this season.
While dining reservations aren’t always necessary, we recommend staying updated on the latest at each restaurant by visiting our dining page.
The Clipper Café on the first floor of the Lodge will have a selection of food items. The Pavilion outside the Lodge will be open and heated for seating.
Picnic Park is not open this year.
Crystal Clean was developed to implement, monitor and adjust our next generation of cleanliness standards, norms and behaviors for Crystal Mountain’s 1,500 acres – resort activities, guest rooms, meeting rooms, restaurants and facilities.
These standards were designed to foster an environment of safety and trust between our staff and our guests. We always want to minimize risk and enhance safety for our guests and the staff members who proudly wear the Crystal Mountain name badge.
Our policies have evolved since the onset of the pandemic and will continue to do so as the environment and public health orders change.
Please let us know if you see something we can improve by calling our Director of Risk Management and Resort Safety at 231-378-2258 for assistance.
Housekeeping stay-over service has been suspended so no one will enter your room once you check in.
Cleanings between guest stays have an enhanced cleaning protocol, with extra caution taken for high-touch points like television remote controls, door handles, light switches, chairs, faucets and lamps.
Please call the hotel operator at 888-968-7686 x 0 or dial 0 from your room phone if you need anything during your stay.
In public spaces, Crystal Mountain has added to its already rigorous cleaning protocols, requiring surfaces be treated with disinfectants and that this cleaning is done with increased frequency.
Guests also play a role in their own safety and have a shared responsibility in keeping Crystal Mountain open. Please let us know if you see something we can improve by calling our Director of Risk Management and Resort Safety at 231-378-2258 for assistance.
Seasonal activities at Crystal Mountain are open. Stay updated on schedules with This Week at Crystal.