TRAVEL INFORMATION UPDATE
march 26 update
As we all continue to address the rapidly changing COVID-19 situation, Gov. Whitmer issued another Executive Order that further affects our operations. The order directs all non-critical businesses to temporarily close, and all Michiganders to stay home and six feet away from others when leaving home for limited purposes. This order continues through April 13.
All operations at Crystal Mountain are closed.
While our hope is to restart some operations on April 14, it is subject to change based on the fluid nature of the COVID-19 situation.
We’ll continue to send out updates as needed. And wish you all safety and health.
If you have a lodging reservation, please know that a representative will be in touch soon. We anticipate higher than normal call volume and apologize in advance for any inconvenience.
- Guests canceling more than seven (7) days prior to arrival with an arrival date prior to April 30, 2020, may cancel with a full refund of their deposit ($10 fee does not apply).
- For now, all reservations arriving on or after May 1, 2020, are subject to our standard cancellation policy.
To contact our Reservations Department, please call 855-402-2148.